Support

Need help with PullUpMaster? Send us your issue details and we will get back as quickly as possible.

Include: device model, OS version, app version, the sign-in method you use (Email, Google, or Apple), and a short screenshot if available.

Quick help

Check the App Store or Google Play for the latest app update.
Make sure you're signed in with the same account (Email, Google, or Apple) on all devices.
For subscription issues, use Restore purchases in Settings.
If the issue continues, contact the support email above.

Common questions

How do I restore purchases?

Open PullUpMaster, go to Settings → Restore Purchases, and confirm with the same Apple ID or Google account used for your subscription.

I can't sign in with Google or Apple. What should I do?

Make sure you're using the same Google or Apple account you originally signed up with, that you have an internet connection, and that the app is updated to the latest version. If it still fails, email us with the sign-in method and device details.

How do I delete my account and data?

Go to Settings → Account → Delete Account in the app to permanently delete your account and workout data. You can also request deletion by emailing support@qrodesk.com from your registered email address.

My workout history didn't sync to my new phone.

Sign in with the exact same account (same email, Google, or Apple ID) you used before, and check your internet connection. Data syncs automatically to your account once you're signed in.

Where can I download the app?

iOS: PullUpMaster on the App Store. The Google Play link will be added here once the Android app is published.